Planet Fitness - Why The Health Club Industry Should Pay Close Attention

Change is painful, ask any retailer or grocer that faced the onslaught of WalMart’s expansion in the past few decades. New business models emerge when there is a market opportunity and it isn’t very comfortable for any business owner to face the fact that they will have to deal with new progressive competition or go broke.

Enter Planet Fitness. I had been skeptical about the press and buzz I've heard on this low cost health club concept but recently took the time to acquire their latest 2011 Franchise Disclosure Document [FDD].

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Still Investing In Old School Advertising ?

Advertising; its a big part of any marketing strategy, but I'm not sure many business owners, particularly in the health club industry or the fitness industry in general, understand it. A lot of marketing practices are flawed and as a result advertising resources wasted [burned hence the photo] and therefore I'd suggest people take time to carefully reevaluate their strategy and advertising campaigns.

Fundamental shifts have occurred in how people decide to buy. You've heard it, buyers don't trust advertising anymore. Fitness industry players, both in the B2C and B2B world need to reevaluate their messaging and engagement efforts in light of these changes.

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Why Aren't You Creating Cool Video Content ? [VIDEO]

Presenting at FILEX earlier this year in Sydney, Australia was spectacular. What has been even better are the many emails I receive from the inspiring fitness professionals down under who have become friends. Today, I got another note, this time from Tony Wrightson Programs Manager at Aquafit Fitness & Leisure , who wrote:

"Just touching base quickly to fill you in on a recent project here at Aquafit. Your presentation at the PT Summit really opened my eyes up to the need to embrace social media as part of our business development etc. The video link and attachment will explain it but I just wanted to share this with you. We feel confident that we achieved our objective with this video (capturing so much more about our culture and personality than words ever could), but the exercise was also an extremely positive one for the entire team and has provided an unexpected injection of morale and fun-factor that is an added bonus. Win or lose at the awards.....as cliche as it is this exercise has opened our eyes to how powerful this kind of activity can can be.

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Tips And Tricks For Maximizing Facebook

I shared this content at the Gold's Gym 2011 convention in Last Vegas this week. Strategies And Tips To Maximize Facebook was a big hit and I appreciate the GGFA and Gold's Gym for allowing me to share my insights on Facebook. I enjoy participating on the Gold's Gym Franchise Association Think Tank very much, So tell me, Bryan O'Rourke, how are you using Facebook for your business ? Is it working for you or not ?

Discussing The Health Club Industry With Rick Caro Over Breakfast

It's been a great year thus far in the fitness industry. What has made it good for me, my partners and clients, is the improving economy and our getting a few things done together. Helping people makes me happy and this is a people business after all. So when I have the chance to spend quality time with noteworthy and acclaimed industry leaders,  like Rick Caro, I really love it. It's a privilege and I always learn a lot. I also enjoy sharing these experiences with people who kindly follow my writing; thanks to those that do.

Breakfast Near New York's Grand Central Station

Having scheduled financial meetings in New York during the week that began with the 4th of July, I didn't expect to hook up with industry veteran Rick Caro. After all, it's a popular time to be out of town on vacation. So when I received his email graciously accepting my offer to meet for breakfast on Friday July 8th, I was surprised. Rick had spoken to me several times and even attended one of my IHRSA talks this year. His reputation as one of the leading health club experts and a founding member of IHRSA proceeded him; I was glad we'd be able to sit together and visit. His suggestion was to meet at Grand Central Station and go to a local spot nearby.

"What's Going On Bryan ?", He Asked.

Rick explained he had just returned from a wonderful trip in France with his wife and a group of friends, who vacation every year together. He was relaxed, casual and full of wonderful stories. We chuckled when he commented, " if one more person asks me about the Gold's and Bally's deal...", to which I responded , " you noticed I didn't." We laughed again.

Obviously I can't give away the details of our long breakfast as it touched on a number of confidential topics . Fortunately, Rick and I both advise highly placed and influential people in the business. During our long relaxed meal we shared some very candid views. You can't buy those types of conversations; they're invaluable. What was most interesting though were a couple of key themes we touched upon during our time together. Perhaps these were a reflection of our similar experiences. Nevertheless, I was happy to learn that Rick  Caro and I shared common philosophies on some important matters and our talk left me with 3 items I think are important to share.

1. Mentoring: We discussed the need for the health club industry and it's organizations and participants to do more to mentor and help develop leadership. This is not a surprise from a founder of IHRSA;

2. We Don't Know Enough Yet: We agreed there is a tendency in industries to jump to conclusions about trends and the basis of these trends without having hard data. Hard data is good and thoughtful analysis is better;

3. The Health Club Industry Needs More Outsiders To Help It Evolve Forward: Many of the leaders of the health club industry are cut of the same cloth. The advent of new trends and business models requires skill sets from the outside to enable a prosperous progression.

Tell me, Bryan O'Rourke, do you agree with these three observations about the health club industry ? Please share your thoughts and comments and thank you Rick Caro, for taking the time to share your views and experiences with me over a nice breakfast in New York. I look forward to seeing you again soon.