As promised here is my IHRSA 2011 presentation on Using Technology To Improve Membership Sales & Retention. What a great crowd and thank you for attending if you did. Special thanks to Nigel Champion fouder of the Australian Fintess Network for introducing me and of course to my colleagues @RoberjDyer, @Kellihatton, and Cary Wing for attending. As promised, I will be posting follow ups from questions I received. Remember, if you donate to the American Red Cross to benefit the Japanese Earthquake and Tsunami victims, I will donate an hour of my personal time consulting with you on your specific needs. So, what did you think of the presentation ? Contact me Bryan O'Rourke, and share your views on technology, consumer trends and key challenges for improving membership sales and retention in health clubs.