How Technology Can Make Human Experience Richer And Better - A Case In Point

People often see technology as being the antithesis of humanity. I guess this view was created in the mind of Terminator fans years ago (Watch The "I'll Be Back" Scene). The evidence doesn't always substantiate the modern world reality on this point. For example, Amazon's Net Promoter Score was second highest among US brands last year at 76 . You don't speak to a human when buying from Amazon yet the brand outperforms banking giant ING with a NPS of only 48. Perhaps the technical human divide isn's so wide. The point is technology can serve needs and augment human interaction in very impactful ways, creating more human experiences. Helping people reach their potential and contribute when they might not be able to otherwise is the greatest example of the potential technology offers to augment humanity; and its just getting started.

Here's a case in point, thanks to a recent tweet from @AugieNieto whom I follow closely on twitter, with respect to people suffering from disabilities or various physical limitations due to a variety of conditions and situations. If you are in the fitness industry you no doubt are well aware of Augie and his teams fight to progress research around ALS. My colleague and dear friend @LindseyRainh2o has a family member battling the disease as well and we are supporters of Augie's Quest to identify a cure and you should be one to :) . Augie's recent tweet included a TED Talk, below for your review, that demonstrated the power of technology in enabling people to continue to lead meaningful lives despite their limitations ( Thank you Augie). Here's the story of Henry Evans as described n the Ted Talk website.

At age 40, Henry Evans was left mute and quadriplegic after a stroke-like attack caused by a hidden birth defect. Years of therapy helped him learn to move his head and use a finger -- which allows him to use a head-tracking device to communicate with a computer using experimental interfaces.

Now, Evans is a frequent and enthusiastic collaborator with robotics teams who are developing tools to help the severely disabled navigate their lives. He collaborates with Georgia Tech professor Charlie Kemp on using the Willow Garage PR2 robot as a surrogate, as well as Chad Jenkins' RLAB at Brown on quadrotors for expanding range of motion.

As the Willow Garage blog post says: "Every day, people take for granted the simple act of scratching an itch. In Henry's case, 2-3 times every hour of every day he gets an itch he can't scratch. With the aid of a PR2, Henry was able to scratch an itch for himself for the first time in 10 years."

Technology is a great human accelerator. Using it wisely can make a big impact on the lives of not only Henry but everyone. What do you think? I'd love to hear your views. As the health club industry increasingly interconnects technology and human interaction I think its important to keep these real world examples in mind. The potential to create meaningful human experiences by relying on technology in the right way is limited only by our imagination. Do you agree ?

About Bryan

Bryan O’Rourke is considered by many to be a thought leaders on technology, health club and wellness trends. He has been quoted in global periodicals like the Wall Street Journal, and has been published in journals around the world on his views of how technology will create the dawn of a new era of opportunity for the health club and fitness industries. In addition to being an industry expert, Bryan is a technologist, financier, shareholder and executive in several fitness companies. He has spoken on a range of business and trend topics on four continents. As a contract executive and advisor, Bryan wears many hats, including working for Fitmarc, which delivers Les Mills programs to over 700 facilities in the US. He advises successful global brands, serves as a member of the GGFA Think Tank, on ACE's Industry Advisory Panel and is CEO of the Fitness Industry Technology Council. To join FIT-C visit www.fit-c.org . To learn more contact Bryan here today .

Why Technology Standards Matter: The FIT-C Technology Report 2014

Its all about the customer. When industries fail to follow this single principal they can get in big trouble. Think back to Napster and what Sony records could have done. Instead they sued the platform into bankruptcy and later suffered hugely as the idea of digital music platforms, via iTunes, blew their business model apart. Who remembers the old adage, "you can win the battle but lose the war?"

Conversely, when the federal government decided to allow "garbage frequencies" to be used unlicensed, NCR went to its engineers and asked them to create standards. Wi-Fi was originally going to be used by NCR to connect cash registers. The rest is history (see the recap here) as Wi-Fi created a surge of mobile networked devices. Wi-Fi shows that agreeing on a common standard can create a market. This is an important concept for the health club and fitness industry to grasp.

Standards can help grow the pie by enabling more consumer friendly interactions across equipment, lowering investment costs of competing proprietary solutions and driving more innovation. Today in the fitness industry there is only one technology standard, C-Safe, a protocol developed by a group of competitors which has not been updated in nearly 10 years. Since that time smart phones, Wi-Fi connectivity and tracking devices have exploded. Do these devices work with most equipment seamlessly ? No. Can a user easily interact among their tracking devices, smart phones and health club brands and equipment? No. This is a problem and big opportunity. If the health club industry wants to avoid the path the record business has gone down the last decade they best start collaborating around standards.

Creating technology standards is why FIT-C exists and it is the purpose for creating a survey and report on club technology trends. Fit-C is trying to raise awareness regarding the need for these standards. Please take the survey if you are able to and be on the lookout for the report, scheduled to be published in early January 2014. Here is a recent story from IHRSA about the report. Users expect easy to use technology and as an industry we need to provide it to them.

See my interview below with Paul from Dynastream as we discuss Fit-C. Join Fit-C today and become a part of the #FutureOfFitness . By the way, have a wonderful Thanksgiving and thanks for your support.

Bryan O'rourke And Paul Lockington Interview-11 from Bryan ORourke on Vimeo.

About Bryan

Bryan O’Rourke is considered by many to be a thought leaders on technology, health club and wellness trends. He has been quoted in periodicals like the Wall Street Journal, and has been published in journals around the world on his views of how technology will create the dawn of a new era of opportunity for the health club and fitness industries. In addition to being an industry expert, Bryan is a technologist, financier, shareholder and executive in several fitness companies. He has spoken on a range of business and trend topics on four continents. As a contract executive and advisor, Bryan wears many hats, including working for Fitmarc, which delivers Les Mills programs to over 700 facilities in the US. He advises successful global brands, serves as a member of the GGFA Think Tank, on ACE's Industry Advisory Panel and is CEO of the Fitness Industry Technology Council. To join FIT-C visit www.fit-c.org . To learn more contact Bryan here today .

Solving Our Biggest Problems Begins With You And Me

I was watching Wired magazine's Chris Baker the "Angry Nerd" rant about how TV Networks Are Running Out Of Original Ideas (see clip below). His rant confirmed what I think and write about often, resulting in this post (thanks Angry Nerd). You see solutions to our biggest problems lie not in repeating what we've done but in doing new things. Without embracing this idea, many things (even television content) will probably get worse before they get better.

As the Nerd points out, more and more television represents remakes of existing story lines, often based on public domain plots which networks can use royalty free. I particularly liked Baker's comments on Disney's content strategy. It reminded me of Lessig's view that big media dinosaurs are trying to control the Internet.

What you see in television is what you are seeing in every industry every day: a battle between the status quo, which seeks to wrench ever nickel out of existing assets, models, and ways of doing things; and a group of new leadership that believes the status quo is the problem so it must be undone. 

Put this in context: only 14% of US parents believe their children will have a better life than they do. Personally I think much of our world today suffers from an overdose of Band-Aids when what we need are cures.

For hundreds of thousands of years humans lived in a local, linear world focused on survival. The degree of change was minimal, until now. Survival based on a slowly changing world is in our DNA and it leads to us not giving the level of thought we need to about important things; from the food we eat to where we work. From governments to educational systems and from health care to fitness there is often more effort in participating in and defending the status quo even while many of our biggest problems continue to get worse. The problem with a status quo philosophy, as Seth Godin has shared, is its resulting in a Race To The Bottom . Solutions do not lie in a race to the bottom.

I'm an optimist and believe there are answers, one of the most important being for all of us to question more. Yes that means YOU (and me of course). Don't accept the status quo. Don't participate in institutions that offer the same answers, even when they are cleverly wrapped in and disguised as a new message. This takes diligence and effort but its needed to change things. A recent example that got me worked up is the First Ladies work on healthier food for children, which is steeped in special interest defending the food industry status quo. There are many other examples. Reward brands and people that are REALLY doing things differently because they represent a new way. Don't fall for Coca Cola embracing clean water for the world, when its a principal driver behind global obesity.

The good news is that in the age of the Internet and of the individual there are many groups and people who are impacting the world in a new way. Take a different approach. Be a non-conformist. Be a leader. Really make a difference. Solving our biggest problems begins with you and me. If you are one of the 86% of parents that really believe your kids will have it worse than you, get off your ass and do something about it. Believe me you can make a difference.

What do you think ? I'd love to hear your views and thanks for taking time to read the post.

Bryan O’Rourke is considered by many to be a thought leaders on technology, health club and wellness trends. He has been quoted in periodicals like the Wall Street Journal, and has been published in journals around the world on his views of how technology will create the dawn of a new era of opportunity for the health club and fitness industries. In addition to being an industry expert, Bryan is a technologist, financier, shareholder and executive in several fitness companies. He has spoken on a range of business and trend topics on four continents. As a contract executive and advisor, Bryan wears many hats, including working for Fitmarc, which delivers Les Mills programs to over 700 facilities in the US. He advises successful global brands, serves as a member of the GGFA Think Tank, on ACE's Industry Advisory Panel and is CEO of the Fitness Industry Technology Council. To join FIT-C visit www.fit-c.org . To learn more contact Bryan here today .

Club Industry 2013 - Back In The Windy City Again

I love @ClubIndustry . Now that it has returned to its midwest roots, I love it even more. Simply put, Chicago is a great town, unless my Saints are playing them on a given NFL weekend of course. It is wonderful that @Clubindustry has returned there in 2013.

Here are the details of the show and if you are planning to be there let me know because I'd love to see you. Check out the mobile app for @Clubindustry and my comments from last years show in Vegas here. Really looking forward to the @BridgetBrennan keynote.

Thanks go to the guys and gals from Club Industry for putting on what will be a great event.

About the author:

Bryan O’Rourke is considered by many as one of the most prolific thought leaders on technology, health club and wellness trends. He has been quoted in periodicals like the Wall Street Journal, and has been published in journals around the world on his views of how technology will create the dawn of a new era of opportunity for the health club and fitness industries. In addition to being an industry expert, Bryan is a technologist, financier, shareholder and executive in several fitness companies. He has spoken on a range of business and trend topics on four continents. As a contract executive and advisor, Bryan wears many hats, including working for Fitmarc, which delivers Les Mills programs to over 700 facilities in the US. He advises successful global brands, serves as a member of the GGFA Think Tank, on ACE's Industry Advisory Panel and is CEO of the Fitness Industry Technology Council. To join FIT-C visit www.fit-c.org . To learn more contact Bryan here today .

Relevance In Health And Fitness Requires Creating A #MOVEMENT

 

It was a long and exciting few weeks. From keynoting at #SIBEC2013 , attending the #GGFA owners conference, speaking at #ANTPLUS2013 , conducting a great webinar with Todd Levine on the New Era of Personal Training and finally working with Gold's Gym International management team, I'm finally at home relaxing in the backyard (here's what that's like if your interested).

There was a common theme that developed with the wide group of leading health and fitness experts and professionals I spent time with. That theme was that technology is transforming business. But really its more than just that. The transformation that informed customers, a interconnected world and technology enablers has created requires us to all rethink our organizations and businesses with a bigger view if we are to remain relevant and have a meaningful impact on people's lives. While technology is a big part of this transformation in the end its really an enabler for achieving greater purpose and connections with customers and transforming how we do things. What does that mean ? I propose that the future is here now and the current transformation underway requires we become part of a movement that reflects a different way of thinking.

Check out this recent video from @BrianSolis with @simonmainwaring, author of We First, How Brands And Consumers Use Social Media To Build A Better World, shown below as they discuss the True Meaning of a Social Business. As I explained at ANT+ Symposium and at SIBEC2013 , our industry needs to be more about a MOVEMENT and less about business. We need to rethink our views. Technology can enable that but its more about changing the stuff between our ears that is required to make it happen. What do you think ? I'd love to hear your thoughts.

About the author:

Bryan O’Rourke is considered by many as one of the most prolific thought leaders on technology, health club and wellness trends. He has been quoted in periodicals like the Wall Street Journal, and has been published in journals around the world on his views of how technology will create the dawn of a new era of opportunity for the health club and fitness industries. In addition to being an industry expert, Bryan is a technologist, financier, shareholder and executive in several fitness companies. He has spoken on a range of business and trend topics on four continents. As a contract executive and advisor, Bryan wears many hats, including working for Fitmarc, which delivers Les Mills programs to over 700 facilities in the US. He advises successful global brands, serves as a member of the GGFA Think Tank, on ACE's Industry Advisory Panel and is CEO of the Fitness Industry Technology Council. To join FIT-C visit www.fit-c.org . To learn more contact Bryan here today .