As 2010 approaches, how will your organization effectively engage customers ? With only a few weeks left until the new year, many of us are thinking ahead and planning for 2010. With so much change, and uncertainty ahead what should we emphasize ? How should we approach our futures ?
Here are 6 key trends that should be at the center of your business development initiatives, including a terriffic 3 minute video to explain the trends in greater detail below. To have a successful 2010 will require a careful consideration and adoption of these important methods of customer engagement.
1. Social Media Will Continue to Rise in 2010 as Social Networks Converege.
2. The Key Channel for all Organizations is Online.
3. Video is the Most Effective Means of Engagement and the King of Content.
4. Identify and Focus on Networks Your Customers Use - Video, Mobile Apps & Social Networks
5. Develop a Communication Plan - Integrate With Marketing, Drive Traffic & Create Conversion Method.
6. Mobile Smart Apps are a Key Business Tool - Mobile Video Will Grow By 1/3 in 2010.